ALL TREES AND SHRUBS COME WITH A ONE YEAR WARRANTY. YOU MUST HAVE YOUR ORIGINAL RECEIPT AND DEAD PRODUCT FOR INSPECTION. PLEASE KEEP IN MIND THE REAL TIME THAT YOUR TREE OR SHRUB SHOULD START TO SHOW SIGNS OF LIFE. NOT ALL FORMS OF THE SAME KIND OF ITEM START TO SHOW SIGNS OF LIFE AT THE SAME TIME. THE ROOTS MUST SHOW SIGNS OF PROPER WATERING, TICKLING OF THE ROOTS AND PROPER PLANTING. THERE IS NO WARRANTY FOR VINES, CLAMTIS OR ROSE BUSHES. IF A TREE OR SHRUB IS NOT COMPLETELY DEAD THEN THERE IS NO WARRANTY. WE DO NOT WARRANTY A ITEM BECAUSE OF THE FOLLOWING, BUT NOT LIMITED TO, WAS LEFT IN THE CONTAINER, IMPROPER PLANTING, STILL HAS GREENS, STILL ALIVE, IS NOT GROWING AS FAST AS THE OTHERS IN YOUR YARD, YOU DON'T LIKE IT, HAS NOT GROWN AS FAST AS YOU WANT IT, YOU OVER FERTILIZED IT, YOU OVER PRUNED IT, OVER WATERING, SHOWS SIGNS OF DISEASE OR BUGS (BECAUSE YOU DID NOT TREAT IT), YOU PLANTED IN THE WRONG AREA ( YOU PUT IN SUN WHEN IT NEEDS SHADE OR PLANTED IN SHADE WHEN IT NEEDS FULL SUN), THE LEAVES DID NOT TURN COLOR FIRST YEAR, IMPROPER SOIL CONDITIONS AND SO ON. IF YOU HAVE ANY QUESTIONS ABOUT YOUR TREE OR SHRUB PLEASE CALL FIRST.